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3Gen Data Systems Warranty
All Desktop RAID and NAS Storage Subsystems 1 Year on Enclosure: 1 Year Return to Factory Parts Replacement (Enhanced Support  Plan) with option of  Advance Parts Replacement.
3 Years on Drives :  1 Year Advance Parts Replacement (Standard Support Plan)
   and followed by 2 Years
   Return to Factory Parts Replacement (Enhanced Support Plan) 
All 1U and 2U Rackmount RAID and NAS Storage Subsystem

3 Years Parts
1 Year Advance Parts Replacement (Tier 1 Support Plan) and followed by 2 Year Return to Factory Parts Replacement (Tier 2 Support Plan)

 

3 Years on Drives
1 Year Advance Parts Replacement (Tier 1 Support Plan) and followed by 2 Year Return to Factory Parts Replacement (Tier 2 Support Plan)

All 3U Rackmount RAID and NAS Storage Subsystem

3 Years Parts
2 Year Advance Parts Replacement (Tier 1 Support Plan) and followed by 1 Year Return to Factory Parts Replacement (Tier 2 Support Plan)

 

3 Years on Drives
1 Year Advance Parts Replacement (Tier 1 Support Plan) and followed by 2 Year Return to Factory Parts Replacement (Tier 2  Support Plan)

End of Life Products

Commercial - 3 years post EOL

Government - 5 years post EOL

*Does not apply to OEM/Custom Warranties
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